Shipping Info
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Shipping
At ororo, we pride ourselves on our speed and focus. We aim to get your items delivered as quickly as possible. Most orders will be processed within 24 to 72 hours - excluding weekends and holidays.
Please note, we have multiple distribution centers around the world, so your orders could be shipped from the United States, Canada, the United Kingdom, Germany or China.
Please refer to the table below for an estimate of shipping costs and delivery times.
| Country | Order Value | ORDER METHOD | SHIPPING CHARGE (USD) |
DELIVERY TIME (Please allow up to 3 days for processing & handling) |
|
United States (Contiguous) |
Over $100 | Ground Shipping | $0 |
2-8 Business Days |
| $80-$100 | Ground Shipping | $9.99 | 2-8 Business Days | |
| $0-$80 | Ground Shipping | $4.99 | 2-8 Business Days | |
| Non-Contiguous States | All | Standard Shipping | $24.99 | 7-10 Business Days |
| Outside of the United States | All | Standard Shipping (Duty included) | $24.99 | 7-10 Business Days |
| *Outlet, Pre-Orders & Clearance Items |
Shipping services and shipping charge may vary. |
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Tax & Import Duties
Sales tax is not included in the price stated on our website.
If you order from outside of the United States, we cover any customs and import duties on orders of up to $2,500. If you happen to be asked to pay any customs or import duties, please contact our Customer Service team here with proof of payment and we will refund charges when applicable. In certain cases, orders exceeding US$800 may be subject to customs clearance which may cause a delay in shipping.
Orders placed from outside the United States may be subject to customs and import duties.
*Please contact us if you plan on making an order exceeding $2,500.